Minimum stay is 2 days in a row for most of our accommodations. There is no maximum length of stay, we are happy to welcome you as long as you wish !

In order to secure your booking, a deposit should be paid online. The amount is proportional to your total bill. To settle the remaining balance please pass by our office on Swotha Square. You can pay cash in Nepali rupees, USD or Euros according to the exchange rate on the day of billing. You can also pay by credit card and bank transfer. If you prefer Paypal, please note that a 5% fee will be charged.

We charge VAT (13% extra) as it is compulsory according to Nepali laws. Unless almost all other accommodation provider companies, we do NOT charge the extra 10% normally added to the bill for service charge. If you have appreciate the service of our staff, you can leave a tip in the common tip box provided, it is a nice reward for them ;-)

Yes : running water, electricity, cooking gas, optical fiber Internet as well as trash collection fees are all included in the price. We also have on-call maintenance personal. Cleaning is also included in the price (2 times per week for stay < 6 months, 1 time per week for stay > 6 months).

– Drinking water : 20 liters mineral jar water are being brought to each houses so that you don’t have to struggle bringing them in. Anytime you pick up one jar, please put 100 NPR in the box provided on the ground floor of each house. Everyone pays according to his own consumption.

– Gas for gas heater : Gas for heater is also at everyone’s own cost. A bottle cost 2500 NPR; it can last between 2 weeks and a full winter depending on how warm you like to be. You can pay for your gas consumption at the end of your stay, along with your accommodation’s bill.

– Cleaning: if you have a long term contract (> 6 months), cleaning is provided for free once / week. You can request additional session at the rate of 1500 NPR/ session.

We offer discount according to your length of stay and when staying in one same accommodation.

Please note that monthly booking discount is not offered in Yatachhen house and Dhakhwa House.

Please note that this discount is not cumulable with other type of discount (i.e. lower nightly rate.)

For any stay above six months, you are eligible for long term rate.

Our cancellation policy is based on the deposit made at time of Check-in.

– More than one month before check in : 50% refund of the deposit

– Less than one month before check in : no refund

For Airb&b Guests, the firm cancellation policy applies.

If you are staying at Dhakhwa House: please give a call to your host, Prakash. His n° is (00977) 985 10 32 495 or (00977) (0)1 54 38 990

For all other houses: Nigen, Sohan, Rojen or Nikki will receive your call. Please dial (00977) 986 0111 757 or (0)1 54 34 486; they will give the right indications to your driver or pick you up somewhere close by (Patan Durbar Square for example)

Alternatively, as emergency number you can always call Camille (00977) 981 39 01 670 or Jiten (00977) 985 10 45 338

Most of our places are located around the beautiful Patan Durbar Square See contact section on our website and ask us to send you the right arrival/ direction PDF according to where you are staying

For a smooth arrival, we can organize an airport shuttle (especially useful at night!). Let us know your exact flight details and our driver will wait for you outside the airport entrance, holding a board with your name on it. Fares are as followed :

• Day fare : 20 USD

• Night fare : 25 USD (from 7PM to 7AM)

Do not pay the driver, you will pay the fare to us after you have well arrived and settled in your new place. Do not give ANY money to anyone at the airport. If someone helps you to carry your luggage until the car, you can give a small tip (50 NPR to 200 NPR (about 1/2 $) as a tip, certainly not the 1000 NRP they might try to get from you.

Check-in is from 14:00 to 23:00. Note that we unfortunatly cannot accommodate middle of the night arrival (i.e. Qatar flight of 2 am) Check-out is until 12:00

Early check-in : If the room is free and already prepared, you are more than welcome to check-in at any time in the morning. Please inquire about disponibility the day before checking in. If the room isn’t free, you can come to our office at least to drop your luggage and have some rest in our common living room/kitchen.

Late check-out with great pleasure in itself but submit to availability.

Night arrival : NOTE THAT BESIDE EXCEPTIONAL CIRCONSTANCES WE CANNOT ACCOMMODATE MID-NIGHT ARRIVAL (ARRIVAL AFTER 11 PM). Thank you so much for your understanding.

They are very well furnished, you should not need any major thing to live comfortably there (hair dryer, bedsheet and towel sets, full kitchen equipement...) We try to keep our apartment quite neutral in term of decoration so that everyone can adapt it to his own taste and add the little features that will transform it into a cocoon.

All the apartments are equipped with two sets of towels/bed sheet/duvet and pillow covers.

We provide the heater but gas is at your own cost (2500 NPR per Bottle). If you booked for a short term stay (< 1 week), gas heater or electric heater is included in the cost.

All of our outlets work with the most common types of plugs (UK, EU, US.)

In Nepal, the electricity supply is not high enough to meet the demand. In order to balance offer and demand, the government has established a schedule by dividing Kathmandu Valley in different areas that each gets electricity during certain time of the day.

No worries, we won’t leave you in the dark ! All our apartments are equipped with battery operated inverters. Even during load shedding, most of the lights and at least one plug in each room will work for laptop, table lamp and mobile charge. During load shedding, it is impossible to use heavy appliances such as: toaster, electric heater, iron, hair dryer, fridge, vacuum, printer... If you try to do so, it will collapse the system, empty the battery and you will be in the dark until city line electricity comes back.

Gas, water and electricity are very precious resources here in Nepal, we ask you to use them very conscientiously ;-) Small problems related to those resources can always happen, we are very reactive to fix things once informed but you need to be aware that Nepal is a country where you have to be adaptable ;-)

We have two different systems:

Short/ medium term : your accommodation will be cleaned for free twice/ week

Long term : your accommodation will be cleaned for free once/ week. Additional session can be requested (subject to our cleaning ladies' availability calendar). It will cost 800 NPR/ session for the cleaning of the apartment + change of linens

Note that our cleaning service do NOT include clothes laundry/ironing and cooking.

All our accommodations have access to a washing machine, either in each flat or in the common areas. You are welcome to use it for free as much as needed. You just need to buy your own laundry soap.

We made a special guidebook for you. It includes all our secret tips and recommandations for nice local places to go for eating, drinking, visiting and shopping. Our guide book is 100% non commercial and uniquely made for you to take the best advantage of your stay in Patan. You will find a hard copy of our guide book, along with a home designed map in your accommodation on arrival.

You can as well visit our team in our Cosy Nepal office everyday from 9' to 6' if you wish to have any specific advise or information. We will be delighted to share with you our personal knowledge of the area.

It’s about 5 km away. Going to Thamel is easy and quick. Depending on the traffic, the trip- by taxi or bus- takes between 10 and 30 min. You can easily stay in Patan as a base and go to Thamel regularly.

Depending on traffic, it takes between 15 to 25 minutes to reach our places.

Taxis can be found in Durbar Square and Patan Dhoka at all time of the day and night. there are relatively cheap: As examples, a ride will cost you between :

• 350 NPR to 500 NPR to go Thamel

• 800 NPR to 1000 NPR to go to Bhaktapur

• 500 NPR to 800 NPR to go to airport

There are two big public bus stations around (10 min walk away from us): Lagankhel and Patan Dhoka’s bus parks. From there you can go down to Kathmandu Ratna Park and to many places and villages around.

As a general fact, we highly discourage our guests to be systematically brought back by taxi or car until our front door (beside the first day of course!). The old Patan is a very fragile area that cannot handle too much traffic and pollution. Ask the taxi to drop you in Mangal Bazar (Durbar Square) or in Patan Dhoka and have a nice walk in all those beautiful small alleys and courtyards to reach our house, it is much healthier and enjoyable for all ;-)

You can't find more authentic and traditional neighbourhood ! Once you have discover the old Patan, you will never want to stay in Thamel again! When staying in this part of town you are surrounded by Hindu temples, Buddhist stupas, monasteries, local food spots and hidden courtyards with secret paths. The vibrant local life of the Newars (the original ethnic group of the Kathmandu Valley) guarantees you a very rich cultural experience.

There are two exchange counters nearby (on Durbar Square and on Swotha Square). Their rates are as competitive as the ones you find in Thamel and they give a better rate than the counter available at airport. There are plenty of ATM nearby Durbar Square. Good to know: At most ATM in Nepal, maximum amount you can withdraw at a time is 10 000 NRP (75$)

The area is very well appointed: there is 1 big supermarket (called Bhatbateni supermarket) within 15 min walk from Swotha Square. There is also a KK Market just nearby Durbar Square (the equivalent of a 7/11, open everyday of the week from 6am to 11pm) and a lots of grocery shops and vegetable markets around.

No need to be scared, street dogs in Patan are very well community-integrated and are all delightful creatures. At night, they hang out in crew which can be a little impressive but there are absolutely no reason to be worried. They might bark to say hello and to show that you are walking on their territories but it is never with anger. There are all very sweet and non aggressive; we love them and encourage you to treat them as much as you can… you will make many new friends!

Yes we do, in Yatachhen House and Narayan House. There you might meet with Bibi, Jimi, Peter and Rosa. They go from one house to the other. They are wonderful dogs which makes a very happy team, always eager to play and run around. When you enter, they will often receive you with a little bark of contentment, nothing to be afraid of.

There are also a couple of cats that might enter your room to greet you. If you don’t like cats or are allergic, just don’t leave the windows open when you are away.

If you don't like or are affraid of dogs, we encourage you to rather book a stay in one of our other properties where we have no pet: Ombahal House, Sundhara House, Kulimha House, Kwalkhu House, Dhumbahal House or Dhakhwa House...

We found Patan to be a very safe and secure area. The facts that the Newari community is very strong, and the place is thankfully still unspoiled by heavy tourism are two factors that have kept troubles away so far. We have never had any problem so let’s pray that it continues!

We have never had any troubles and believe that people here are amazingly peaceful and non-violent but we cannot be responsible of everyone’s attitude.

You are most welcome to drop your luggage to our Cosy Nepal office in Swotha Square, we will keep them safe in our storeroom while you are away. Nevertheless, we decline all responsibilities over valuable items, unless clearly discussed and aggreed beforehand.

The outside temperature almost never go under 5°c in Kathmandu so don't worry it is not freezing...moreover if you are coming back from a trek where it has been been much much colder… From 15 of November to 15 of february, it does get a cold though especially inside, as there is no general heating system. We provide gas heater and hot water bottles. Some of our accommodations are also equiped with heating AC.

Get it on arrival rather than in your country, it is more easy. It might take some time to stand in the line but nothing too bad. Depending on the duration of your stay, it cost between 25$ and 100$ (only to be paid in foreign currency). Don’t forget to bring two passport photos with you, it will save you time.

People tends to think that Nepal is a country where everything is cheap. It is not the case. Of course you can live here for a few $ per day if you eat only local food and drink Nepali “Chya” all day long but as soon as you want to indulge for some delicacies, drink a glass of wine or a good coffee, buy a good quality cashmire … be prepare to spend between 20$ and 50$ / day easily.